Terms of Service

Last updated: January 30, 2026

These Terms of Service ("Terms") govern your access to and use of the Rewarm service ("Service"), operated by Kyuzo Corp d/b/a Senders ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Rewarm, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Rewarm is an audience recovery service that helps businesses re-engage suppressed or inactive email contacts using separate sending infrastructure. The Service includes:

• Integration with email service providers or CSV data import
• Email deliverability infrastructure
• Re-engagement campaign management
• Reporting and analytics

3. Account and Access

To use the Service, you may be required to provide information about yourself and your business. You agree to provide accurate, current, and complete information and to update such information as necessary. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to send unsolicited commercial email (spam) or violate any applicable anti-spam laws, including CAN-SPAM, CASL, or GDPR
• Upload or transmit contact data for which you do not have appropriate consent or legal basis
• Use the Service to harass, abuse, or harm others
• Attempt to gain unauthorized access to the Service or its related systems
• Use the Service in any way that could damage, disable, or impair the Service
• Resell or redistribute the Service without our prior written consent

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You represent and warrant that you have obtained all necessary consents and have a lawful basis to provide any personal data to us in connection with the Service. You are responsible for ensuring your use of the Service complies with all applicable data protection laws.

6. Fees and Payment

Fees for the Service will be set forth in a separate agreement, order form, or as otherwise communicated to you. All fees are non-refundable unless otherwise specified. We reserve the right to change our fees upon reasonable notice.

7. Intellectual Property

The Service and all related technology, content, and materials are owned by or licensed to the Company and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You retain ownership of any data you upload to the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

We do not guarantee any specific deliverability rates, open rates, or re-engagement outcomes. Email deliverability depends on many factors outside our control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website or by other means. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in New York County, New York, and you consent to the jurisdiction of such courts.

14. General Provisions

These Terms constitute the entire agreement between you and the Company regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Kyuzo Corp d/b/a Senders
Email: hello@senders.co